FAQs

What is Opulence Hire?

Opulence Hire is a luxury designer dress hire studio based on the Gold Coast.

We offer a curated collection of gowns in sizes 4–18, with over 200 options in many colours & styles.

Do you deliver or post dresses?

No — all hires are studio pick-up and return only.

* Some acceptations can be made - please contact us on opulencehire@gmail.com for further inquiries *

Do I need to clean the dress before returning it?

No — we handle all professional cleaning.

Please return your dress exactly how you picked it up!

How long can I hire a dress for?

Our standard hire period is 4 & 8 days.

Extended hire may be arranged by request. Please contact us at opulencehire@gmail.com for further inquiries.

Can I try on dresses before booking?

Yes — private try-on appointments are available at our Paradise Point studio.

Please book via the "Book a Try-On" page.

What if the dress doesn’t fit me after I book?

We recommend a try-on session before confirming your hire. Refunds are not available for change of mind or sizing once a dress has been collected.

What happens if I damage the dress?

Minor wear is included in your hire fee.

Significant damage, staining, or loss may incur repair or replacement costs as outlined in our hire agreement & Terms and Conditions.

Do I need to pay a bond?

Yes — a refundable security bond is required. It will be returned after your dress is inspected post-hire.

How far in advance should I book?

For most events, we recommend booking 2–3 weeks before your date.

For peak occasions such as formals and balls, we advise securing your gown at least 3 months in advance to avoid missing out on popular styles.

Do you offer refunds or credits if I change my mind?

Once a booking is confirmed, hires are non-refundable for change of mind.

If you need to reschedule or cancel, please contact us as soon as possible — in some cases, we may be able to offer a credit towards a future hire.

Please refer to our Terms & Conditions for further information.

Can someone else collect or return my dress for me?

Yes — but you must notify us in advance and ensure they provide your booking details at pick-up/return.

Can I hire multiple dresses at once?

Absolutely — you’re welcome to hire more than one gown if you have multiple events or want a backup option.

Each hire will require its own booking and bond.

What payment methods do you accept?

We accept all major debit/credit cards and bank transfer.

We also offer Afterpay!

What happens if I return my dress late?

Late returns affect the next customer’s booking. A daily late fee will apply, and if the dress is not returned within the agreed period, full replacement costs may be charged.

Please refer to our Terms & Conditions for further information.

Can I take my dress on holiday or interstate?

Yes — you’re welcome to wear your gown outside the Gold Coast, but all dresses must be returned in person by the agreed date.

Travel with gowns is at your own risk.